Shipping could be faster for re-orders
Shipping could be faster for re-orders; otherwise, Heather does a great job at facilitating orders and communicating the process.
Date of experience: September 11, 2020
All About Pins always quickly…
All About Pins always quickly transforms my ideas into reality with professional courtesy and kindness along the way. Thank you for always getting me taken care of!
Date of experience: November 02, 2021
Great service
Great service, very responsive to revisions.
Date of experience: September 13, 2021
Fast and Easy!
We made a quick phone call to All About Pins and spoke with Chelsea... She was very nice and directed us easily to the product we needed. Our order was proofed and finalize quickly. The whole process seemed effortless.
Date of experience: January 31, 2023
The product turned out very nice
The product turned out very nice. There were about 10 pins with flaws though.
Date of experience: January 20, 2022
Great experience!
Very helpful and communicative. Made all the changes/revisions we asked for in a very timely manner. Really helped our vision come to life!
Date of experience: February 03, 2023
I was very pleased with their customer…
I was very pleased with their customer service. They were very professional and friendly. Quick to respond to my requests and the product was very good quality. I highly recommend them.
Date of experience: April 18, 2019
So far the process has been very good
So far the process has been very good. After one iteration of the artwork we approved and ordered our pins. With the COVID Shipping delay we called and the staff was very helpful in arranging an alternate delivery address. Looking forward to receiving the pins and seeing them in real life in the future.......
Date of experience: November 08, 2021
Excellent communication
Excellent communication, fast response and super helpful. I continue to be impressed by the level of quality customer service.
Date of experience: September 01, 2020
I am always impressed with the ease of…
I am always impressed with the ease of the process from request of a free quote to submitting final order. The artwork team is effective and efficient even in the years where I entered hand drawn designs.
Date of experience: September 22, 2022
Sandie was a huge help!
Sandie was a huge help!My company has been ordering from All About Pins for a long time and they've always been a great vendor for us. Sandie helped me with a recent order and was wonderful to work with.
Date of experience: April 08, 2021
Great Quick and efficient
Date of experience: March 08, 2022
Stellar Company!
Very happy with design team, customer service and efficient delivery (we started months in advance). Great email response. If we had to do again, we would order from All About Pins. Successful trading in Cooperstown Summer of 2019. Thank you so much.
Date of experience: September 25, 2020
Highly Recommend!
I have worked with All About Pins for several years. The quality of their product is excellent, but their customer service is even better. They are quick to respond to my inquiries and get our pins made and delivered. Would definitely recommend this company!
Date of experience: August 04, 2022
Sandie and Heather are great
Sandie and Heather are great! Makes ordering pins much easier.
Date of experience: September 04, 2020
Had problems a year ago but this…
Had problems a year ago but this purchase was excellent. Communication was great, quick turn around and pins were beautiful. Thank you so much!!!
Date of experience: September 08, 2022
You guys are always GREAT
You guys are always GREAT! Truly appreciate the responsiveness and the results.
Date of experience: May 05, 2022
THANK YOU
THANK YOU - Awesome as always!!!
Date of experience: April 07, 2022
Ordered another batch of volunteer…
Ordered another batch of volunteer thank you pins. Very quick and thorough response and quote.
Date of experience: July 09, 2022
This is such a fun process
This is such a fun process, from start to finish! The team at AAP makes it so easy to bring an idea to life. I stay loyal to this company for their fantastic customer service, and the beautiful pins I receive!
Date of experience: August 11, 2022
Great staff
Great staff, awesome design team and super responsive
Date of experience: January 02, 2023
Excellent quality product, exceeded my expectations
I just want to thank All About Pins for the awesome customer service, pin design, prompt service, excellent quality pins and fast turnaround time and shipping. I sent All About Pins my idea and the designer revamped it and made the design 100x better and exceeded my expectations. They promptly made alterations and the process was very quick and easy. They were great to work with. I am beyond thrilled with the product and service they provided and will use them again in the future and highly recommend. I randomly found them online with a Google search, contacted them and a few other companies and All About Pins knocked it out of the park with the design so we chose them and we are so glad we did!
Date of experience: April 13, 2022
OUTSTANDING!!!
OUTSTANDING!!!! BRAVO ZULU!!!!
Date of experience: September 16, 2021
Easy to work with and fast processing!
Date of experience: December 20, 2021
Pins
Excellent experience…..! Very good people to work with. The pins we ordered are extremely nice and are exactly what we wanted.
Date of experience: April 21, 2022
Great to to do business with.
Date of experience: December 06, 2021
Look no further, you found your pin company.
I looked at a few companies online to have custom pins made for my company, but some of those websites were had to navigate and sales staff didn't go the extra mile to help me out. I had a pretty good idea of what I wanted, but needed to see the actual design. All About Pins created three proofs, at no charge, to allow me to see what my design was going to look like. The communication I received from Heather and Sandie was top notch; professional, courteous and timely. Hats off to the design team for making quick work of the proofs!
Date of experience: January 21, 2020
Fast ,easy communication
Fast ,easy communication. Provided clear quotes and ease in online purchase.
Date of experience: February 09, 2023
Always fast and efficient!
Date of experience: August 12, 2022
Very fast reply and very helpful with…
Very fast reply and very helpful with design!
Date of experience: January 07, 2022
THE BEST COMPANY
Best service and quality ever
Date of experience: December 14, 2021
Beautiful and Great Service! Recommend!
The pins came out as shown in the picture correctly, but 40 of my pins are B Grade due to color imperfections. I am still obsessed with them though. Communication was great with quick responses. One thing I recommend MOST is to make orders one month ahead of your deadline. I thought I was able to receive it in the same month as advertised 10 days (ordered beginning of month and hoped to receive end of month). It got shipped on the date I was hoping to already receive. Because of the pandemic, shortage of workers, no flights, and holidays it took a bit longer to arrive. Wish the website was more transparent letting the customers know where the pins are made, I thought it was made in the USA from their information given. Will use All About Pins again for more custom orders.
Date of experience: February 07, 2022
Super quick with any revisions
Super quick with any revisions. Seemed like they understood what I was going for and designed something better than I could have myself!
Date of experience: December 12, 2022
11/10 would recommend
Wow. What can I say...I'm so grateful for this company! I'm new to the pin making game & someone from a pin collecting group I'm in suggested this company. I'm so grateful because their customer service & expert opinion for my idea was so appreciated. Thank you so much for all of your help and I highly recommend!
Date of experience: October 15, 2021
Great quality pins!
The pins arrived when I was told they would and look just like the mockup! Everyone at All About Pins was extremely helpful and quick to respond. I am very happy with the pins & love the quality of the glittery enamel.
Date of experience: December 04, 2020
Great Experience All Around
They are very quick to respond with design revisions, super easy to work with and fast delivery service. The art team is so fantastic with brining my ideas to fruition. Great experience all around!
Date of experience: April 05, 2023
Very good experience
Date of experience: January 11, 2023
Easy to order & design
Very easy to order and send a custom design
Date of experience: November 01, 2022
Fast service and great communication!
Date of experience: May 05, 2022
You guys were awesome.
Date of experience: June 02, 2022
Exceptional Customer Service and Patience
I have worked with Heather on two enamel pin projects now and I am floored at how patient she has been with me each time. I work for a creative agency and I often have to place orders on branded items (like pins and keychains) on behalf of clients who have constantly changing budgets and demanding schedules or creative wishes.I had to make a ton of changes on quantities and various specs in order to meet my clients' budgets and Heather never showed any signs of distress or impatience, even when the back and forth communication became excessive. I am extremely appreciative of a vendor and a representative when they can work closely with me on a complicated ordering process and can deliver a high-quality product on time.I will always recommend them to colleagues and clients and can say, without a doubt, that I will work with All About Pins in the future. If you are on the fence about working them, I hope this review can sway you in the right direction.
Date of experience: October 07, 2020
10/10 recommend!
I was very please with the customer service I received. I was very indecisive about a lot of details with this being my very first pin and was in need of a lot of help to make it the way I wanted. Extremely quick turnaround on proofs also! Highly recommend!
Date of experience: September 15, 2022
This company got back to me fast
This company got back to me fast. I was very happy with what they were able to accomplish in a short period of time. I look forward to receiving my merchandise
Date of experience: November 03, 2022
This is my 10th (or more) order with…
This is my 10th (or more) order with All About Pins and, as usual, they have wonderful with whom to work. I send them my ideas (I am not an artist but I can send suggestions of graphics to be used) and they turn them into a pin that is what I had in mind. They are willing to adjust their concepts a couple of times until I am satisfied with the finished project. This year I had to ask to a revised mailing date, which they were able to handle with no problem. Best of all, the people in my organization think I am a wiz at pin creation.
Date of experience: March 20, 2022
I haven't received the pins yet,
I haven't received the pins yet,Otherwise it might be 5-stars
Date of experience: January 11, 2023
Staff was very helpful in help us…
Staff was very helpful in help us design our companies years of service pins
Date of experience: June 13, 2022
Great quality pins
Great quality pins. Everyone I have ever interacted with who works for this company has been very knowledgeable and helpful. They are super quick in terms of making the pins and their prices are very cheap for the quality of pin. I would highly recommend them to anybody who is looking to order pins in bulk.
Date of experience: November 13, 2021
Heather Comes Through, Once Again!!
I cannot say enough about the level of Customer Service that Heather provided to us, today! Our Teams clearly ordered the wrong product, but Heather made sure that both of our Softball Teams were taken care of. You don't find that kind of service very often. I highly recommend them and will continue to use them going forward.
Date of experience: April 02, 2021
Excellent service
Excellent service! Very friendly.
Date of experience: May 04, 2022
Great company to do your business with
Quick and they do exactly what you want without any questions. Smooth transaction and very professional
Date of experience: March 07, 2023
Quality of the product is A1
Quality of the product is A1. Shipped in a very timely fashion. Highly recommended!
Date of experience: March 15, 2023
Excellent molds with detail
Excellent molds with detail, form and color.Second order with you, more ahead!
Date of experience: December 09, 2021
Great service and product
Date of experience: February 18, 2022
I've worked with the "All About..."…
I've worked with the "All About..." companies for several years, both creating challenge coins and now lapel pins. Super easy to work with, fantastic graphic artists, great customer service! They are able to take my extremely rough design ideas and translate them into production ready proofs that are always spot on. Since we switched to this company, we've received nothing but compliments on our challenge coins! Thank you!
Date of experience: October 15, 2022
Super helpful service
Super helpful service! Quick, easy and ready to go!
Date of experience: March 01, 2023
This is my second order for lapel pins…
This is my second order for lapel pins and as before the response was quick and the process extremely easy.Thank you I truly enjoy doing business with All About Pins!!Ettamae JonesHappy Customer
Date of experience: June 07, 2022
Very easy process!
Date of experience: March 25, 2022
Highly recommended
Good quality work, professional communication, delivered as promised. Highly recommended.
Date of experience: October 09, 2022
Quick and efficient
Date of experience: October 08, 2021
I found your website by random web…
I found your website by random web search and am very pleased with the professionalism and customer service.
Date of experience: September 07, 2022
I have had good experiences with All…
I have had good experiences with All About Pins…when there was issues, they assisted to make it right…
Date of experience: October 26, 2021
Great customer support
Great customer support. Very quick to respond. Friendly and helpful.
Date of experience: August 30, 2022
Fast mock-ups and great quality
I have ordered many pins through All about pins over the years. Their mock-ups are quick and usually perfect the first go! quick process and love the fast customer service.
Date of experience: October 04, 2022
All About Pins is absolutely amazing!!
All About Pins is absolutely amazing!!! Very responsive and extremely helpful!! Heather is WONDERFUL!!
Date of experience: May 17, 2021
Wonderful designers provided a quality…
Wonderful designers provided a quality product.
Date of experience: September 28, 2021