The experience from the first contact…
The experience from the first contact to final order I was kept up to date on every aspect. Very excited to get the pinsThank You Tom
Date of experience: April 13, 2022
Fast mock-ups and great quality
I have ordered many pins through All about pins over the years. Their mock-ups are quick and usually perfect the first go! quick process and love the fast customer service.
Date of experience: October 04, 2022
Beautiful and Great Service! Recommend!
The pins came out as shown in the picture correctly, but 40 of my pins are B Grade due to color imperfections. I am still obsessed with them though. Communication was great with quick responses. One thing I recommend MOST is to make orders one month ahead of your deadline. I thought I was able to receive it in the same month as advertised 10 days (ordered beginning of month and hoped to receive end of month). It got shipped on the date I was hoping to already receive. Because of the pandemic, shortage of workers, no flights, and holidays it took a bit longer to arrive. Wish the website was more transparent letting the customers know where the pins are made, I thought it was made in the USA from their information given. Will use All About Pins again for more custom orders.
Date of experience: February 07, 2022
All About Pins always quickly…
All About Pins always quickly transforms my ideas into reality with professional courtesy and kindness along the way. Thank you for always getting me taken care of!
Date of experience: November 02, 2021
This is such a fun process
This is such a fun process, from start to finish! The team at AAP makes it so easy to bring an idea to life. I stay loyal to this company for their fantastic customer service, and the beautiful pins I receive!
Date of experience: August 11, 2022
Pins are amazing!
The pins that I ordered came out better than I expected!
Date of experience: January 25, 2022
Great service and product!
Date of experience: September 13, 2021
Shipping could be faster for re-orders
Shipping could be faster for re-orders; otherwise, Heather does a great job at facilitating orders and communicating the process.
Date of experience: September 11, 2020
You guys are always GREAT
You guys are always GREAT! Truly appreciate the responsiveness and the results.
Date of experience: May 05, 2022
Excellent website and customer service
Excellent website, quick phone reply and responsive artists. Patiently made adjustments as requested and kept calm and friendly throughout. Highly recommend this customer service for everyone. Excited for the final product.
Date of experience: April 06, 2022
Good turnaround time and customer service
Chelsea Mummert provided good customer service and walked me through the checkout process. She also assisted me in customizing quotes and figuring out the best option based on our previous orders.
Date of experience: September 13, 2022
Exceptional Customer Service and Patience
I have worked with Heather on two enamel pin projects now and I am floored at how patient she has been with me each time. I work for a creative agency and I often have to place orders on branded items (like pins and keychains) on behalf of clients who have constantly changing budgets and demanding schedules or creative wishes.I had to make a ton of changes on quantities and various specs in order to meet my clients' budgets and Heather never showed any signs of distress or impatience, even when the back and forth communication became excessive. I am extremely appreciative of a vendor and a representative when they can work closely with me on a complicated ordering process and can deliver a high-quality product on time.I will always recommend them to colleagues and clients and can say, without a doubt, that I will work with All About Pins in the future. If you are on the fence about working them, I hope this review can sway you in the right direction.
Date of experience: October 07, 2020
You all were really patient with me and…
You all were really patient with me and the process, trying to get 12 people to agree was difficult but you gave me a design that of all the folks responding (9) we had 9 approve the design............a recordthanks for you help
Date of experience: August 09, 2022
Professional Team
This was a tough one but you hung in there and made it happen. After several proofs we came up with a winner. Thank you for such a professional team.Bill Prentiss
Date of experience: February 03, 2022
Great service and product
Date of experience: February 18, 2022
Ordered another batch of volunteer…
Ordered another batch of volunteer thank you pins. Very quick and thorough response and quote.
Date of experience: July 09, 2022
Easy to process re-order
Date of experience: September 06, 2022
I've worked with the "All About..."…
I've worked with the "All About..." companies for several years, both creating challenge coins and now lapel pins. Super easy to work with, fantastic graphic artists, great customer service! They are able to take my extremely rough design ideas and translate them into production ready proofs that are always spot on. Since we switched to this company, we've received nothing but compliments on our challenge coins! Thank you!
Date of experience: October 15, 2022
Really happy with the service
Really happy with the service. Speedy from arranging proof through to delivery.
Date of experience: September 10, 2020
The Entire Team that has been helping…
The Entire Team that has been helping me with this Coin Process has been great ? i have ordered from you in the past and i Cannot say enough good things about what you do and the quality of service and with me especially making sure everything is exactly the way i want it .. thank you
Date of experience: September 27, 2022
All About Pins makes the process as…
All About Pins makes the process as easy as possibleI am a repeat customer and have so far enjoyed my experiences with All About Pins along with the final product itself
Date of experience: March 02, 2023
AAP Solid Team!
AAP was great to work with! The team took care of me and worked with me on requested changes and tweaks. Chelsea was supportive and helpful. I look forward to seeing the finished product and hope it matches my great experience so far!
Date of experience: August 02, 2022
Looks great as always
Looks great as always! Quick turn as well :)
Date of experience: November 29, 2021
Great quality pins
Great quality pins. Everyone I have ever interacted with who works for this company has been very knowledgeable and helpful. They are super quick in terms of making the pins and their prices are very cheap for the quality of pin. I would highly recommend them to anybody who is looking to order pins in bulk.
Date of experience: November 13, 2021
Excellent customer service
Excellent customer service! Quick response to questions! And great design!
Date of experience: March 29, 2022
We love All About Pins
We love All About Pins! We've done THOUSANDS of pins with them and we always come back for more!
Date of experience: April 08, 2022
Artist quality from my scribbles
My pin in currently in production. I sent some free clip art from the internet along with some scrawl on it with what I wanted (along with some notes) and the absolute artist they have on staff made it into something I am proud of. I had the idea on Thursday and my pin is ordered and on the way to production on Friday. 1 day. From clip art to fabulous.
Date of experience: August 05, 2022
This company is fantastic
This company is fantastic. I seriously can’t believe how great my pins turned out - I thought the proof looked good, but was even more surprised at how they looked in person. The customer service is incredibly quick to respond, they make as many edits as you need for free, and it’s been a treat working with them. I’ve been looking for a pin company for quite sometime, and I’m so thrilled with how they are able to take my art and translate it to perfectly fit an enamel pin.
Date of experience: November 24, 2020
You guys are absolutely the best to…
You guys are absolutely the best to work with! Thank you so much!!!
Date of experience: September 08, 2021
Great Experience All Around
They are very quick to respond with design revisions, super easy to work with and fast delivery service. The art team is so fantastic with brining my ideas to fruition. Great experience all around!
Date of experience: April 05, 2023
Great fast service
Great fast service. I can't until I get them.
Date of experience: May 31, 2022
Great to work with
Date of experience: April 12, 2022
Sandie and the Team at AllAboutPins…
Sandie and the Team at AllAboutPins have Exceeded ALL of My Expectations. Their Customer Service is Above The Best! I will work with them again, and refer them to everyone I speak with that is looking for Pins! Thank you, ALL!Brian Berent
Date of experience: September 12, 2020
THE BEST COMPANY
Best service and quality ever
Date of experience: December 14, 2021
Sandie and Heather are great
Sandie and Heather are great! Makes ordering pins much easier.
Date of experience: September 04, 2020
It was great working with each of you
It was great working with each of you. Your creatively with the artwork design and the very quick response to revisions were unmatched by any other company I've dealt with. Your ordering software was easy to use and very user friendly.
Date of experience: October 17, 2022
Excellent service!
Date of experience: September 19, 2022
The turn around time seems to be…
The turn around time seems to be extensive. More then 3 week before shipment????
Date of experience: August 26, 2022
Efficient
Efficient, fast and friendly customer service. We are always happy to reorder with the fine products that you put out. Thank you!
Date of experience: March 11, 2022
I loved the timely response
I loved the timely response. The agent (I forgot his name) was professional and knowledgeable. He listened and understood the issue I had which he resolved while we were on the phone.
Date of experience: May 04, 2022
So far the process has been very good
So far the process has been very good. After one iteration of the artwork we approved and ordered our pins. With the COVID Shipping delay we called and the staff was very helpful in arranging an alternate delivery address. Looking forward to receiving the pins and seeing them in real life in the future.......
Date of experience: November 08, 2021
Excellent customer service!
Date of experience: March 21, 2022
I found your website by random web…
I found your website by random web search and am very pleased with the professionalism and customer service.
Date of experience: September 07, 2022
The customer service was great
The customer service was great. Once I had a question, I received an immediate phone call with answers and even constructive suggestions to make the product even better. If you need a pin, this is the place.
Date of experience: July 08, 2022
MN Dynamite
Great Design & Very Competitive. Easy to work with & had 3 revisions but they were the Players voted for out of 7+ designs using our logo! Sebastian also was easy/fun to work with!
Date of experience: February 03, 2022
Artwork was excellent! Very happy with my Order.
Artwork was excellent! Response time and cost were also excellent. I will definitely recommend them.
Date of experience: June 02, 2022
Awesome pins!
I truly was very impressed of the results given I just plugged in some answers and an image. When I saw the results they were awesome! The look so good and can’t wait to present them!
Date of experience: October 04, 2022
All About Pins is All About Awesome!
The representatives at All About Pins were outstanding! Heather and Chelsea went above and beyond to asisst me with my orders. Also the artists were extremely helpful and efficient in getting me multiple proofs to choose from. Thanks so much!!
Date of experience: February 02, 2022
Los Rios Comunidad Pins
Thank you all about pins for your wonderful and quick customer service! We are so happy to have received our pins on time for our event. You were so easy to work with. I thought I ordered the soft enamel pins but that may have been an oversight on my end. Either way we love our pins and we definitely will recommend you and use your service again in the near future :) Thank you so much!
Date of experience: May 17, 2022
Fast efficient and beautiful work!
Date of experience: November 10, 2022
THANK YOU
THANK YOU - Awesome as always!!!
Date of experience: April 07, 2022
9 years + ordering our teams pins & always receive great customer service
We have ordered our teams trading pins from all about pins for over 9 years!! The design team is amazing with their quick replies and fast clean clear quality of the pin proof artwork! We couldn’t be more pleased with the friendliness of the staff and the ease at which the entire process takes - we will definitely continue to order our annual pins from AllAboutPins
Date of experience: October 16, 2022
Great customer support
Great customer support. Very quick to respond. Friendly and helpful.
Date of experience: August 30, 2022
Fast service and great communication!
Date of experience: May 05, 2022
All around happy with product
Fast response to emails and changes. The finish design was better then I could have ever imagine. I can’t wait to see my pin’s
Date of experience: February 07, 2023
Seamless process
Team was quick to respond and responsive to feedback on the proof
Date of experience: December 08, 2022
I am always impressed with the ease of…
I am always impressed with the ease of the process from request of a free quote to submitting final order. The artwork team is effective and efficient even in the years where I entered hand drawn designs.
Date of experience: September 22, 2022
professional
professional, respectful and polite teams!!
Date of experience: September 19, 2021
Amazing service and shipping
They got the edit done quickly, altered it quickly, comucated well and quickly and then shipped them extremely quickly! The pins are nicely detailed with great quality ! What more could you want? Very satisfied
Date of experience: July 27, 2022
The very best for customer service and…
The very best for customer service and quality products!Steven
Date of experience: May 31, 2022
Great to to do business with.
Date of experience: December 06, 2021
Quick & High Quality
Both Heather and Sandie are great to work with. When we needed to adjust our shipping timelines, they were more than happy to adjust. Really reliable company and team.
Date of experience: September 08, 2020
Hit the nail on the head. Perfect Design.
I contacted 6 different pin companies and All About Pins was the first to respond and hit the mail on the head with their design. We had a few changes that were no issue and never once received push back on. Such a fast and easy process to capture what our girls wanted. Can’t wait for them to come in! Highly recommend.
Date of experience: May 03, 2022
Great people
Great people. Great service. Will start doing business here.
Date of experience: February 08, 2022
Look no further, you found your pin company.
I looked at a few companies online to have custom pins made for my company, but some of those websites were had to navigate and sales staff didn't go the extra mile to help me out. I had a pretty good idea of what I wanted, but needed to see the actual design. All About Pins created three proofs, at no charge, to allow me to see what my design was going to look like. The communication I received from Heather and Sandie was top notch; professional, courteous and timely. Hats off to the design team for making quick work of the proofs!
Date of experience: January 21, 2020