The design and ordering process is simple. It starts with you providing us your custom pin ideas and any reference images or logos you want incorporated in your pin design. You can email this information to us directly, fill out a quote form, or use our live chat. We’d also be happy to talk through the details on the phone. We then take your ideas and give them to one of our professional graphic designers. They create a digital mock-up, which we call a proof, that shows you what the finished pin will look like. We email that to you for your review. Along with this proof, we will include a price quote. The price quote is dependent on the design, quantity, and pin size. If the design is perfect on the first try (always our goal), you can place the order, and we’ll begin production! If the design isn’t there yet, just let us know what you’d like changed and our team will revise the design until it’s just right with no costs or obligation to order.
We prefer images to be in a vector format. .EPS and .AI formats make our artists happiest, but we can also work with most other files whether vector (.CDR), normal raster images (.JPG, .GIF, .PNG, .BMP, .TIFF and .PSD), or documents (.DOCX, .PPTX, .PDF, etc.). We now have clients that send 3D files too. Right now, .STL files work best.
We recommend that you do not fax us images for reference as faxes come through black and white only. Sending us an email with a scan attached or texting us a cellphone picture typically works much better.
We offer gold, silver and copper platings standard with our orders. We also offer upgraded antique finishes that give an aged look to your pins. Antique finishes help greatly when your design is mostly metal (die struck) as the darker recessed areas provide a greater contrast for text and fine lines. We also offer some specialty colored metals that have a similar appearance to powder-coating (no charge), black nickel (a shiny gunmetal appearance), and now an iridescent rainbow plating (price on request).
We can manufacture your pins in most any shape. They do not have to be circular or rectangular. Our galleries have some examples of unique shape we’ve done in the past but the limits on shapes don’t start until your (and our) imagination ends!
We offer free UPS Air Shipping to all physical addresses in the 48 contiguous states only. Please let your sales person know of your desired delivery address, if outside the contiguous 48 states, so they can provide a quote on your shipping costs.
If your pin is shipping to the United States, your typical turn around time is 7-10 business days for manufacturing and 2 business days for shipment transit. All other destinations' delivery times differ.
We manufacture our lapel pins as quickly as possible and don't charge a rush fee. That said, if you have an event, let us know! We're usually able to accommodate requests, even if the turnaround is quicker than we advertise and there's no extra charge! Ask your salesperson for more info.
When you request us to ship to an APO/FPO address, we have to first ship the order from our manufacturing facility to our corporate headquarters here in Florida. This is because our shipping company, UPS, does not deliver directly to APO/FPO/PO Boxes. When we receive your pins, we repackage them and send them via USPS to you.